Working hours
Support team operates 24*7 for the paid customers and for others normal working hours.
Response time
Support team will reply based on the severity of the reported issues. High severity issues will be replied within 1 hour (Based on our SLA)
Support team contact
A support case can be created by emailing the issue to support@boardpac.co, based on the request , ticket will be issued from the internal ticketing system
- Email support – support@boardpac.co , techsupport@boardpac.co
- Support’s phone number
- Europe /USA/ Africa – +27 82 680 6704
- Global – +94112300500
- Apac – +91 98993 27980
